STORE POLICY
Customer Care
Our team is here to ensure you have a seamless shopping experience from start to finish. Whether you have questions about our products, need assistance with an order, or require support after your purchase, we’re here to help.
Responsive Support: If you need assistance, please reach out to us at support@ward10bmx.com. We aim to respond to all inquiries within 24-48 hours.
Order Tracking: Once your order is placed, you’ll receive an email confirmation with tracking details as soon as your items ship, so you can keep an eye on your delivery.
Satisfaction Guarantee: We strive to ensure every customer is satisfied with their purchase. If there’s an issue with your order, please contact us immediately, and we’ll do our best to resolve it.
Privacy & Safety
Ward 10 is committed to protecting your privacy. We value your trust and are dedicated to ensuring your personal information is handled with the utmost care and security.
Information Collection: We collect personal information such as your name, email address, shipping address, and payment details solely for the purpose of processing your orders and improving your shopping experience.
Use of Information: Your personal information is used to fulfill your orders, communicate with you about your purchases, and keep you informed about our latest products and offers. We do not sell, trade, or share your information with third parties, except as necessary to process payments and ship your order.
Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to ensure that your data is securely transmitted.
Cookies: We use cookies to enhance your browsing experience on our site. Cookies help us understand your preferences and improve site functionality. You can choose to disable cookies through your browser settings, though this may affect your experience on our website.
Your Rights: You have the right to access, update, or delete your personal information at any time. If you wish to do so, please contact us at privacy@ward10bmx.com.
Updates to Policy
Ward 10 reserves the right to update or modify this policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
Thank you for choosing Ward 10. We’re proud to have you as part of our community, and we’re committed to protecting your privacy and ensuring your satisfaction every step of the way.
For more information or inquiries, please contact us at support@ward10bmx.com.
Payment Methods
• Debit/Credit Card
• PayPal
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